1. Identity of the Data Controller

As Met-inn Hostel, we place great importance on the protection of personal data in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK). As a data controller, we process and protect our guests' personal data within the legal framework.

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Carrying out and managing reservation processes,
• Providing accommodation services,
• Carrying out payment transactions,
• Managing customer satisfaction processes,
• Fulfilling legal obligations,
• Conducting communication activities and providing information,
• Ensuring security and audit processes.

3. Processed Personal Data and Collection Methods

Your personal data listed below is collected through automated or non-automated methods, including hotel reservation systems, website, email, phone, and face-to-face communication:

• Identity and contact information (name, surname, phone number, email address, etc.),
• Accommodation details,
• Payment information,
• Image recordings obtained from security cameras,
• Data submitted within the scope of request and complaint management.

4. Transfer of Personal Data

Your personal data may be transferred to the following persons and institutions in accordance with the conditions stipulated by KVKK:

• Authorized public institutions and organizations,
• Business partners from whom we receive services within the scope of hotel management,
• Lawyers and competent authorities for the execution of legal processes.

5. Retention Period of Personal Data

Your personal data will be stored for the periods specified in the relevant legislation and will be deleted, destroyed, or anonymized in accordance with our data destruction policies after the expiration of these periods.

6. Rights of Data Subjects

According to Article 11 of KVKK, individuals whose personal data is processed have the following rights:

• To learn whether their personal data is processed,
• To request information if their data has been processed,
• To learn the purpose of processing and whether it is used in accordance with its purpose,
• To request correction if it is processed incompletely or incorrectly,
• To request deletion or destruction of data under the conditions stipulated by the law,
• To know the third parties to whom their data is transferred,
• To object to processing that leads to a negative outcome for them,
• To demand compensation if they suffer damage due to unlawful data processing.

7. Application and Contact

You can submit your requests regarding your rights under KVKK in writing through the following contact details:

Met-inn Hostel
Address: İstasyon, 1141. Sk No:3, 39100 Kırklareli Merkez/Kırklareli
Phone: +90 533 656 32 69  / +90 288 502 09 09   /  +90 288 502 09 10
Email: otel@met-innpansiyon.com

Your requests will be evaluated and responded to within 30 days at the latest.

As Met-inn Hostel, we emphasize that we take all necessary measures to ensure the security of your personal data in compliance with KVKK.